:: Terms & Conditions


	LEGAL TERMS AND CONDITIONS OF THE HOMEANDCOOK WEBSITE By entering this site you acknowledge and agree to all of the terms and conditions set forth below. 1. The material on this site is designed for and may be downloaded only for your non-commercial personal use. In consideration of this authorisation, you agree that any copy of this site, or any material from this site, which you make shall retain all copyright, trademark or other proprietary notices contained herein. Any unauthorised use of the materials may subject the viewer to penalties or damages, including but not limited to those related to violation of trademarks, copyrights, privacy and publicity rights. 2. All trademarks, service marks and logos found on this site are the registered or unregistered Marks of Groupe SEB. Nothing contained in this site should be construed as granting, by implication, estoppel or otherwise, any license or right to use any patent or Mark displayed, without written permission by owner of the Mark. 3. THE INFORMATION ON THIS SITE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS OR PARTICULAR PURPOSE OR NONINFRINGEMENT. 4. Home&Cook makes no warranties or representations as to the accuracy or completeness of the information. Home&Cook assumes no liability or responsibility for errors or omissions in contents, or to update or correct information on the site. Whilst HOMEANDCOOK has made all reasonable efforts to ensure that the information provided through its web site is correct at the time of preparation, the company can give no guarantees about the accuracy of information obtained through this web site, including hypertext links, and reserves the right to make changes at any time, without notice. 5. NESCAFE and NESPRESSO brands, all their associated brands, visual properties and designs are the property of Société des Produits Nestlé S.A., used under agreement with Groupe SEB. 6. Hyperlinks & Third Party Sites This site may contain hyperlinks or references to external third party web sites. Any such hyperlinks or reference is provided for your convenience only. HomeandCook has no control over such third party web sites and accepts no responsibility in relation to any content, material or information contained therein. The display of such hyperlinks and reference to such third party web sites do not constitute an endorsement of such third party's web site, products or services. Your use of such third party sites may be governed by the terms and conditions of such third party sites. Any decisions based on information contained in this web site are the sole responsibility of the visitor. 7. Privacy Policy This is the privacy policy of homeandcook UK The privacy policy may be updated from time to time by publishing the amended version on our website. This privacy policy applies to personal information we hold about individuals. We take the privacy of your personal information very seriously and will only use your personal information in accordance with the current data protection law in the UK and this privacy policy. 7.1 How do we receive your information? We may receive information about you: When you contact us directly, normally via our website or our customer services teams to make an enquiry or to buy a product. Occasionally from other third parties who may lawfully pass to us information about you. 7.2 Using your information We may use your information (which we receive from you or third parties or learn from the way you use our products for a variety of purposes, including: to provide or manage any information, products and services requested. to help us identify you when you contact us, for general administration purposes, to help us improve the quality of our products and services, to help us detect and prevent fraud and money laundering, to help us recover debts, to carry out analysis and customer profiling, to identify other products & services which might be of interest to you and to inform you about our products and services. We may share your information for any of these purposes with: our other group companies in the UK and abroad, our service providers who perform services on our behalf, such as credit card processors and data management firms. We may also pass your information to third parties: if we have been asked to provide information for legal or regulatory purposes, in relation to existing or future legal proceedings, for the purpose of preventing fraud/loss, for example to fraud prevention agencies. 7.3 Informing you about our products and services We may use your information to contact you with news on Groupe SEB products and services (provided by us, our other group companies or our carefully selected business partners) which may be of interest to you and occasionally for market research purposes. We and these other parties may contact you by post and phone and, if you give us your prior agreement to do so, by email, SMS and other electronic means. You can opt out of receiving marketing communications from us on our products and services by ticking the appropriate box (if providing your information on this website) or at any time by calling us on 0845 602 1454, or writing to us at HomeandCook Customer Services, 11-49 Station Road, Langley Slough Berks, SL3 8DR. We will only send you marketing communications by email or other electronic means if you give us your agreement to do so. For example, we may inform you when inviting you to provide your email address that by providing your email address you will be indicating your agreement to receive marketing emails. If you give us your agreement and subsequently wish to opt out you can do so by clicking the unsubscribe link which we include on all our marketing emails or you can contact us at any time at the address or telephone number above. 8. Formation of the contract 8.1 These terms of sale apply to all goods supplied by us, HomeandCook UK (Groupe SEB UK Ltd), registered in England no ABC123 8.2 No contract exists between you and us for the sale of any goods until we have received your order and a confirmation of that order, which may be printed by you, has been displayed on your computer screen. Once you have received this confirmation, there is a binding legal contract between us. 8.3 The contract is subject to your right of cancellation (see 12 below). 8.4 We may change these terms and conditions of sale without notice to you in relation to future sales. 9. Description and price of the goods and/or services 9.1 The description and price of the goods and/or services you order will be as shown on our website at the time you place your order. 9.2 The goods and/or services are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, we will inform you by email as soon as possible, and offer you an alternative product or refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods and/or services. 9.3 Every effort is made to ensure that prices shown on our website are accurate at the time you place your order. If an error is found, we will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or canceling your order. If you cancel, we will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods and/or services. 9.4 In addition to the price, you may be required to pay a delivery charge for the goods, as shown in the section of our website about delivery. 9.5 The price of the goods and/or services and delivery charges are inclusive of VAT. 10. Payment Payment for the goods and/or services and delivery charges can be made by any method shown on our website at the time you place your order. 11. Delivery 11.1. Delivery shall be to the address indicated in your order and if you pay by credit or debit card, only at the place where the card is registered ("Agreed Location"). Please note that we are only able to deliver to addresses in the United Kingdom. All deliveries must be signed for. 11.2. If HomeandCook delivers the items to the Agreed Location and if you are absent or fail to take delivery, then: 11.3 risk of loss and damage to the Items will pass to you; 11.4 HomeandCook may store the Items until delivery whereupon you shall be liable for all related costs and expenses (including without limitation storage and insurance) from the agreed delivery date. 11.5 Any delivery dates requested by you or stated in any order acknowledgement or confirmation are estimates only. Homeandcook cannot guarantee delivery on such dates and has no liability for failure to deliver on such specified dates. If delivery has not taken place within 7 days from the estimated delivery date, you should call the HomeandCook Order helpline. (stated on the web-site) 11.6 HomeandCook shall be entitled to make partial deliveries or delivery by installments. Each such delivery shall be deemed to be a separate contract and any defect in anyone or more installments shall not entitle you to repudiate the contract as a whole nor to cancel any subsequent installment. 12. Your right to Cancel 12.1 Where the contract is for the sale of goods, you have the right (subject to paragraph 5.3) to cancel the contract at any time up to the end of seven working days after the day on which you receive the goods (see below). A working day is any day other than weekends and bank or other public holidays. 12.2 To exercise your right of cancellation, you must give written notice to us by hand or post, fax or email, at the address shown on our web-site giving details of the goods ordered and (where appropriate) their delivery. 12.3 If you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to us at your own cost in the original packaging and in an unused condition. 12.4 The goods must be returned to the address shown below. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit. If you do not return the goods in the manner required, we may charge you a sum not exceeding the direct costs of recovering the goods. 12.5 Once you have notified us that you are canceling the contract, we will refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods. 13. Warranty 13.1 All goods supplied by us are warranted free from defects for the period stated on the product packaging from the date of supply. This warranty does not affect your statutory rights as a consumer. 13.2 The warranty contained in paragraph 13.1 does not apply to any defect in the goods arising from fair wear and tear, willful damage, accident, negligence by you or any third party, use otherwise than as recommended by us, failure to follow our instructions, or any alteration or repair carried out without our approval. 13.3 If the goods supplied to you develop a defect while under warranty, or you have any other complaint about the goods and/or services, you should notify us in writing or by email at the address shown our web-site. 14. Force Majeure HomeandCook reserves the right to defer the date of delivery or to cancel a Contract or reduce the volume of Products and/or Services which you have orders (without liability to you ) if HomeandCook UK is prevented from or delayed in the carrying on of its business due to circumstances beyond the reasonable control of HomeandCook UK which shall include without limitation acts of God, civil commotion, riots, flood drought, fire and legislation. Our registered trading address: 11-49 Station Road, Langley,Slough,Berkshire SL3 8DR Groupe Seb UK Ltd. is registered in the UK. Registration number: 1450244